How Did That Happen?
New York Times and Wall Street Journal Bestseller
How Did That Happen?
Holding People Accountable for Results the Positive, Principled Way
Writen by: Roger Connors and Tom Smith
There are two very distinct sides to the accountability coin: one side of the coin is taking accountability yourself, and the flipside is holding other people accountable.
Available in:
Hardback
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$24.99 / $16.99
About How Did That Happen?
How Did That Happen? Holding People Accountable for Results the Positive, Principled Way is an insightful leadership book that offers a positive and principled way of holding others accountable to deliver on Key Expectations. Throughout the book, workplace accountability and culture change thought leaders, Roger Connors and Tom Smith, explore a methodology for holding others accountable in a proven and time-tested manner that improves morale and produces results.
Takeaways:
- Discover how the Accountability Sequence® model can be used to properly establish expectations that are carried out.
- Properly set up mutually agreed inspections that help facilitate and positively reinforce those you hold accountable.
- Understand how to use the Inner Ring to troubleshoot scenarios in which an expectation may fail to be delivered upon.
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